Managed Services

Benefits of Managed Services

The benefits of enlisting an IT company to manage your business’ services are extensive. Often times these companies provide you with a flexible service that is tailored to your needs. Providing you with a highly-sophisticated, resilient, and reliable service that will ensure your company is running efficiently, effectively, and at optimum performance.

  1. Efficiency: Providers of Managed Services are equipped with a better tool set to handle and react to the events or issues that are causing users problems. Which makes them more suited to fix and address the problems in an efficient manner, effectively remediating the situation upon discovery. Often businesses are not aware the extent to which their prior way of dealing with these problematic events was inefficient.
  1. Decreased Risk: Managed Service providers have the resources to foresee imminent failures. This allows the providers to eliminate the possibility and mend the situation before the failure even occurs, effectively preventing problems before they start. Thus, resulting in lowered risk and downtime for the client’s company in the long run.
  1. Ability to Monitor Productivity/Performance and Capacity: The tools that the Managed Service provider has access to gathers information on the performance and storage space of the client’s file system. The client has the ability to check this information and gain insight into performance trends in regards to a certain device or database, which allows the client to make an informed decision about future IT endeavors and changes that can be made to enhance later productivity. This information is contained and thought of as historical data, so the client will be able to reflect upon it over time as well.
  1. Patch Management: Client’s companies have IT staffs that are often overwhelmed with responsibilities. This leads to a neglect regarding patch management, which in turn further leads to vulnerability where security is concerned. Managed Service providers take the time to ensure that patches are up-to-date and fully functional, preventing harmful threats to the client’s system and reducing the chance that downtime or risk will occur.
  1. Periodic Reviews: Managed Service providers ensure that nothing hinders or puts the client’s IT at risk. When devices are slowly declining in efficiency, or there are software updates that need to be done, they are included in the discussion within periodic reviews. This allows the client to actively make decisions about the future before the problem actually surfaces, giving the client excess time to ponder the most beneficial route to take.

Overall, Managed Service providers take the tasks off of the client’s hands that they simply do not have time for, but are essential to ensuring that their business runs smoothly. These task are often overlooked and the importance of them is not considered, so by turning to a Managed Service provider, the customer is free to focus on other aspects of their company, while receiving the peace of mind that their IT environment will remain stable.

2MyInbox

Simplify Business with 2MyInbox

As a business owner, you know how important it is to document workflow and share vital information about your company. It’s pretty much an absolute must if you want to be efficient and maintain success. However, given the high demands that come with running a business, it can be difficult to actually keep stats regarding workflow and to share important information. Well, fortunately for you, these two imperative aspects of your business just got a whole lot easier, thanks to the 2MyInbox Feature.

What is the 2MyInbox Feature?

Kyocera, one of the most innovative software and electronics manufacturers, saw the need for businesses to streamline document workflow and share vital information. For that reason, they created the 2MyInbox Feature.

This cutting edge application has made it possible to streamline sending emails via an MFP. The application uses data from a user’s login details to pre-populate, or pre-enter data in form fields, the email addresses that documents need to be sent to via the field found within the control panel of the MFP.

In order to enable this application, all a user has to do is input their information or activate their HID card in order to prepare email scans directly to them. This application operates on all Kyocera MFPs that are HyPAS enabled.

How the 2MyInbox Features Benefit Business

In the world of business, simplifying tasks is beneficial for a variety of reasons. Thanks to the 2MyInbox feature, your business will reap the following benefits:

  • Speeds up the process of emailing documents that have been scanned to a user from a Kyocera MFP.
  • Increased productivity of employees, as the application simplifies the process of emailing from the MFP.
  • Provides users with an exponentially faster experience because it integrates with HID proximity cards.
  • Reduces the risk of sending emails to the wrong recipient, as it utilizes a user’s login information to fill in the ‘send-to’ email address field on an MFP control panel, which also saves time.
  • Greatly increases the efficiency of Document Workflow.
  • Makes it possible to integrate the most cutting edge solutions for your business’ document imaging requirements.
  • Reduced costs, as it allows for the full optimization of document imaging devices.
  • Offers a seamless integration of the MFP with existing network systems, which increases integrity, as well as security.

As a business owner, your number one goal is to increase the success of your business. Given the benefits of the 2MyInbox feature from Kyocera, sending documents from an MFP has never been easier, and that can have a tremendous impact on the success of your business.

Samsung Galaxy 6

The Samsung Galaxy 6: Is it Worth the Price?

Entering the market with a hefty price tag, Samsung’s latest contender in the smartphone wars has been the object of some speculation, especially when compared to its competitor, the iPhone 6. There are currently many, many blogs where combatants are fighting over the merits of the Android versus iOS 8, but this post won’t rehash any of those points. Let’s assume that you have decided that Android is the operating system for you, does that mean that the Galaxy 6 the right phone for you? Is it worth the price? Let’s have a look at the features Samsung presents with the Galaxy 6.

 

Let’s start with the bad stuff first: the battery life of the Galaxy 6 doesn’t stack up to that of last year’s predecessor and can’t be replaced, either, as it can’t be removed. This is a massive strike against Samsung as the prerogative to tinker is more or less built into the promise of Android phones. On top of this, storage is no longer expandable; you’ll have to plug in an SD card to enlarge the HD. Last but not least, it kind of looks like the iPhone 6, embarrassingly so, making it look like it’s maker was looking to join the cool kids’ club in some schoolyard gambit.

 

But, then again, that’s it: of all the possible things that can be wrong or bad about a phone, these are Samsung’s sins, all of them. The Galaxy 6 is a good phone, so good, in fact that these flaws can be forgiven. First of all, the new Exynos processor, made in-house by the Korean giant, is a true beast and effortlessly crunches the numbers that make the phone tick. It’s a fast machine that can run any app you can imagine quickly. The processor is housed not in conventional plastic but in a stylish and sleek metal cover that keeps the phone looking slim.

 

The phone’s OLED screen is also amazing, currently the sharpest resolution on the market, the colors are rendered crisp and bright making for an eye-catching display. The 16-megapixel camera is also amazing and takes better pictures than any competitor, and is better even than some actual photo cameras, an achievement in and of itself.

 

The Galaxy 6 also comes pre-loaded with some great apps from Samsung, such as Samsung Pay, which will make it even easier for customers to live a life on the go, really making it a great all-around companion for anyone who likes to be prepared for anything. It is also a secure phone, thanks to its state-of-the-art fingerprint scanner that is almost impossible to crack.

 

So, is the Samsung Galaxy 6 worth it? To sum up in one word, yes. It may be a bit pricey, but you are getting some serious bang for your buck. If it fits into your budget and you like Android, purchase the Samsung 6.

hypas technology for mfp

HyPAS Technology

Businesses need technology that is user-friendly, customizable, and cost-effective. HyPAS applications are designed to cut company costs, while improving efficiency. It is the base technology that vastly expands the core capabilities of the existing MFP. An array of companies and industry sectors benefit from the vast, affordable technology.

What is HyPAS?

HyPAS stands for Hybrid Platform for Advanced Solutions. What does that mean for your company? It utilizes two key technologies: Java™ and Web Services, which is the hybrid portion. The platform is the Software Development Platform that permits tech developers to design a system that runs on the hardware. Finally, the advanced solutions represents the customization, business-tailored applications, web services and enhanced functions the technology provides the business.

Java™ is a program that which many people are familiar. Java™ is used primarily on mobile devices for mobile applications. The language permits developers to customize business apps and integrate Web-services enabled apps. Web services-enabled apps with HyPAS permit integrators to accommodate an array of programming language, permitting communication, fluency, and functionality across multiple platforms. The configurations allow systems to communicate with various Web Services-enabled devices such as Apple products.

HyPAS applications may be standalone, embedded applications inside devices, including the MFP devices we offer. The embedded technology encourages easier use, operation, and functionality. HyPAS may also serve as connectors to management systems or server-based applications. Client connectors establish a connection to external application(s). HyPAS configurations may be either standalone, client connectors, or a customized configuration of both applications.

Benefits of Java™

Java™ programming language provides a wealth of benefits. Apps with Java-embedded technology can run without a server or the presence of an external application. The application will continue to run even if the connection inside the application is broken. Java™ supports a variety of functions.

Benefits of Web Services

Web services rely on a connection to the central server. The benefits of using Web Services include the ability to utilize a different server application, seamless updating and upgrading via the server, increased functionality, low impact on MFP, and easier implementation of platform support.

 

How Does a Business Benefit from HyPAS?

Businesses need simplicity and access to business solutions. Businesses experience immediate gratification when utilizing HyPAS, which creates a seamless interaction with devices. When work is easier, communication, productivity, and efficiency increase tenfold. So, what does the hybrid technology offer businesses as whole? HyPAS is the best of both worlds, which results in a developer possessing the ability to design an approach that accommodates a user’s individual needs. HyPAS maximizes the investments in infrastructure and technology by aligning need and technology. For business owners, HyPAS provides a swift return on investment, protects company data, aligns with comprehensive compliance regulations, and it does not require companies to delve out budget dollars, as implementation does not require new hardware or software.

 

Once established, company teams and individuals have access to comprehensive user-friendly features, one-touch options and scanning, collaborative environments and abilities, and effective control panels.

technology you can wear

Wearable Technology Makes You More Productive

Devices have improved our quality of life and connectivity tremendously. Wearable devices provide users with health information, work communication, and personal notifications. There is an app for every part of your daily lives, from counting calories at breakfast and tracking activity during the day to monitoring sleep at night. Wearable devices are extensions of who we are, and they improve our lives and productivity as well.

 

Devices that Improve Productivity

At work or home, these devices will allow you to do work more efficiently. Robert Half Technology released a study that revealed 81% of CIOs in the US believe wearable devices, watches, glasses, sensors, will be routine in businesses in the next five years. According to Entrepreneur.com, productivity increased by as much as 8.5% among workers with wearable devices, and employee satisfaction increased 3.5% as well. Employees want to work better, reduce redundancy, and not have to worry about ineffective systems. Wearable devices are the answer.

  • Wearable glasses

Wearable glasses may look odd, but the technology can provide medical professionals, disaster relief organizations, and first responders with immediate information required to jump into action. Wearable glasses may provide users with critical data in at a moment’s notice, without fumbling with smartphones, tablets, charts, or large desktop computers. Think of how quickly critical care can be dispatched or delivered when a provider has complete, immediate access to medical charts, medication information, and vitals.

  • Wearable sensors

Wearable sensors have proven to be most effective in production and assembly lines. Employers incorporate wearable sensors on clothing and accessories to track employee productivity and to monitor employee health. Embedded sensors are a cost-effective tool for employers and employees. Neither employer nor employee has to spend hundreds of dollars on single devices to track employee activity and motion. Embedded sensors can be incorporated into company-issued ID badges, uniform shirt collars, or anything other part of the employee uniform. Wearable sensors reduce employee privacy concerns while tracking employee health and productivity throughout the day. The data collected permits employers to make informed decisions about health plans, daily operations, and employee policies.

  • Wrist wearables

Wrist wearables such as watches and fitness trackers allow employers to analyze data, monitor employee activity, and streamline order fulfillments. Employers configure wrist wearables to maximize employee productivity and access, permitting users to view data, review orders, remind employees about healthy activity, monitor employee stress, and to guide employees through miles of warehouse aisles. The goal of the wrist wearable is to improve the quantity and quality of employee work. Employees are happier when they can work more efficiently, and management can run a better business by establishing policies and systems that accommodate both the business and employee needs.

 

technology pioneers

5 Leading Business Pioneers in Technology

Though it does help to be youthful and an inexperienced outsider in business to make a change in the computing world and the Internet, you don’t have to meet those qualifications. Believe it or not, more than half of the leading pioneers in this industry have founded their own companies before they were 27 years of age. In fact, some of the most successful pioneers in this industry, including Mark Zukerberg, who created Facebook when he was just 19, Bill Gates, who created Microsoft at the age of 19 and Akio Marito, who was just 25 (an old-timer compared to the two previously listed) when he created Sony.

It’s not that the technology industry is biased to people who are over the age of 27; it’s just that it seems to be that younger people bring a fresh perspective to the industry, which is the reason why these youngsters tend to come out on top.

While software and Internet industries tend to be powered by younger generations, in electronics and hardware, it’s quite the opposite. In fact, Thomas Watson was 40 when he teamed up with the business machinery company that he later gave the name IBM. A former officer of the Chinese army, Ren Zhengfei, was 43 years old when he created the world famous communications company Huawei.

So, who are the leading business pioneers in technology? Here’s a look at the 5 most influential founders of technology:

  1. Bill Gates – In 1980, a 24-year-old Bill Gates dropped out of Harvard so that he could go into business with his school chum Paul Allen. However, at that point, he had already started one of the first software companies for the revolutionary (at the time) microprocessors that would eventually come to define the age of the personal computer. Together, Gates and Allen struck a deal that would enable them to create the operating systems for IBMs PCs.
  2. Andy Grove – The Hungarian-born and bred co-founder of Intel fled to the United States after the Hungarian uprising of 1956. After attending university, he moved to California and joined forces with Robert Noyce and Gordon Moore and the trio developed Intel, the largest semiconductor company.
  3. Steve Jobs – As the co-founder of Apple and the chairman of Pixar, Steve Jobs had an immense impact on the world of technology. He took a company that had a very unpromising future and transformed it into what is still one of the leading corporations in the technology industry.
  4. Akio Morita –As the co-founder of Sony, Morita completely transformed the face of technology in Japan. He helped to create what he affectionately called ‘the Cadillac of electronics’ and devices that forever changed how the world listened to music and watched TV. Some of the most notable innovations he created include the Trinitron color TV and the Walkman cassette player.
  5. Narayana Murthy –This pioneer of the Indian software company Infosys, Murthy not only created and served as the chairman of the company, but he returned it to its former glory after it lost a lot of its former power when he stepped down from the chairman position. His most notable achievement is helping to bring India into the success in the information technology industry.
cryptolocker new virus

New Variant of CryptoLocker Located

A new type of CryptoLocker, a virus that targets gamers, has recently been identified.

The discovery was made by the security researchers at Bromium Labs. The researchers found that the malware is targeting gamers, making them pay to unlock their own property. The virus is a vicious one that compromises the data files for more than 20 games. It is distributed by a compromised WordPress-based website, and once a device is infected, it uses a Flash clip to redirect visitors to the Angler exploit kit.

Currently, the compromised site is still serving the malware and it is not known if the site has been compromised by a WP exploit. Additionally, the URL which the malicious Flash file is hosted from continuously changes.

It should also be noted that this CryptoLocker virus is not a typical iframe redirection; instead, the Flash clip is wrapped in a < div > tag, and the reason for this is believed to be a way to avoid being detected. The clip makes calls to JavaScript and then makes an iframe within it, which leads to Angler. Once this occurs, a check is done to determine if there is a virtual machine or antivirus software is present before an exploit of Flash are dropped.

TeslaCrypt, a variant of CryptoLocker, was first discovered by Emsisoft’s Fabian Wosar. This TeslaCrypt behaves like any other standard ransomware, as it locks the system of the infected device until the user makes a payment. Once a device is infect, a blaring banner instantly appears on the screen, demanding payment from the user and indicating that an encryption of the user’s files has been done. To make matters worse, a time limit has also been set, which is intended to cause panic in the victimized user, forcing him or her to pay the fee. Payments are to be made via a website that is located on the TOR network, which is the cypercriminals then collect.

This most recent form of CryptoLocker targets a total of 185 extensions. Though this is not a massive amount, it does focus solely on video games, making this virus very pre-meditated and very specific. The most notable games that are impacted by this virus strain include:

  • Minecraft
  • Call of Duty
  • Dragon Age: Orgins
  • E.A.R.
  • Half-Life 2

The online games World of Warcraft, Day Z and League of Legends have also been targeted. Additionally, this malware targets company-specific games, including those created by:

  • EA Sports
  • Valve
  • Bethesda

In order to ensure your protection, Bromium Labs strongly urges gamers to back-up their files on an external hard drive on a regular basis.

output management

Benefits of Output Management

Are you looking to improve the efficiency of your business? If so, you should seriously consider looking into output management. This form of information technology helps to organize, distribute, format and manage data. By utilizing output management, you can reap a host of benefits for your business.

Here’s a peek at just a few of the perks that output management information technology provides.

Cost Reduction. Without a doubt, one of the biggest benefits of output management is cost reduction. Since it allows you to organize your information and control what documents you produce, when you produce them and how they are delivered, you can really cut a great deal of your overhead costs. Add to that the fact that documents can be sent and viewed via email, you can also completely eliminate the need for printed documents, which means you can save money on paper and ink.

Reduced Carbon Footprint. With the reduced use of paper, energy, ink and other supplies that are needed to create and deliver documents, your business’ carbon footprint will be greatly reduced. You’ll also experience a great reduction in the amount of unnecessary paper use, which will cut the amount of waste that you produce.

Improved Security. You won’t have to worry about valuable information getting into the wrong hands. You will know exactly who you are distributing documents to, which means that you can eliminate the risk of having important data and information compromised.

Greater Productivity. No longer will you have to worry about productivity coming to a halt when your printer stops working. This software will fix any output issues that your business may experience before they ever happen, thanks to proactive and continuous monitoring of printers and printer queues.

Transparency. You will know exactly what is happening with all of your printers at all times. Thanks to the automatic and constant comprehensive tracking and reporting that output management provides, you will be able to stay on top of each and every transaction that occurs.

Greater Control. You will be in more control of device usage and your information output with an output management system in place. Because you will be able to monitor usage and adjust how printing is being used, you will have greater control over this important aspect of your business.

 

If you want to experience all of these benefits and more, make it a point to integrate output management software into your business. Matthijssen can help pinpoint trouble areas in your business processes and use output management software to overcome them.

VoIP and video conferencing

How to Use VoIP and Video Conferencing to Increase Productivity in the Workplace

When looking for ways to cut your bottom line, consider a VoIP and video conferencing solution for your company. Not only will it save your business money, but it will improve relations and productivity amongst colleagues. Here we break down how businesses can use VoIP and video conferencing to increase productivity in the workplace:

Build Stronger Relationships and Better Communication

Body language is very important for reaching a common understanding in a conversation, especially when trying to collaborate for work. How many times have emails and texts been taken the wrong way because there was nothing to back it up, like a smile? Face-to-face meetings build trust, which is also lost over the phone. Video conferencing allows you to see body language from other participants who can’t be in the room with you, fostering more understanding with your colleagues. When the boss holds a meeting in real time with worldwide offices, it can make employees feel more secure and eager to participate.

Heightened Productivity Amongst Colleagues

In addition to better communication and relationships amongst employees, your company will reap the benefits of better productivity. Misunderstandings will be greatly reduced because of the face-to-face contact, which will eliminate unnecessary delays to work them out. As opposed to a conference call where the participants can’t be seen, video conferencing makes it more likely that the people participating will stay alert and on task. This means projects will get done quicker and better, because employees are more connected to one another and understand what the end result of the project should be.

VoIP phones can give your team access to your office phone system from any mobile device and from any location. Take your contacts with you, make and receive calls from your office number, and stay connected even when you’re traveling or otherwise out of the office.

Cut Back on Travel Costs and the Phone Bill

Video conferencing is the next best thing to meeting a client in person. It allows you to accommodate their schedule and not revolve around flight times and delays. Not only are you more accessible to the customer, but your costs will be cut tremendously over time when you consider the prices of travel, hotel, transportation, meals and time lost in transit. Video conferencing software as part of your VoIP solution will pay for itself in reduced travel costs alone.

A VoIP solution reduces your monthly phone expenses, too. You know exactly how much your bill is from month to month, since all of your phone features and calls are included in the flat rate billing.

Stand Out From your Competitors

Video conferencing lets you stay in the game and have a competitive edge in your industry. When employees communicate with clients through video, they can share information instantly. Instead of wasting time to bring it to your customers in person, new products and ideas can be shared via video first, and before a competitor does. When you work in the support team or customer service center, talking over video to a customer builds trust with face-to-face relations better than email or phone. This can give you a strong advantage over a competitor that does not use video. If they do use it, you have more of a chance of gaining their business than if you were the one communicated in an antiquated way.

Let Matthijssen show you how a VoIP solution with video conferencing can improve productivity in your office – read more about VoIP in our whitepaper, How VoIP Can Help Your Business.

managed print services

4 Ways Managed Print Services is Better for the Environment

A great way to cut waste and costs in your company is by using Managed Print Services. A whole 3-5% of your company’s overhead goes to printing costs. MPS gives your company the ability to document where, when and how much is being printed, plus provides complete management of your supplies. This stops your company from having to stock toner and waste space, since the MPS provider will know ahead of time when and what they need and send it to you.

However, even more important, using MPS will lower your company’s environmental impact.

  1. Lower Your Consumption of Energy

One area of great waste in a company is the consumption of energy. Keeping multiple printers running for each department wastes a great deal of energy.

Research has shown that there are two to four employees on average for each printer. With Managed Print Services, you can cut out the extra printers and lower your energy consumption significantly.

You can replace your old printers with Energy Star qualified devices which can lower your energy consumption by up to fifty percent. Looking for print features like automatic on/off and instant-on copying to get rid of warm up time can also lower the waste of energy.

  1. Recycling

One obvious way to take advantage of recycling is by using recycled papers. They can be a bit more expensive however, they are more friendly to the environment.

Where you really need to consider recycling is with other things which have to do with printing, such as ink cartridges, old electronics, toner cartridges and scrap paper. These things are thrown away every day and are filling up landfills at an alarming rate. When you use a recovery and trade-in service you can recycle these items and lower your waste.

Plus, when you have print services in-house, the amount of recycling needed will be reduced greatly. These services use less paper, so you’ll still be saving money even when you are purchasing more expensive paper. There will be less paper to recycle, and it is also more efficient when it’s centralized. There is also less usage of ink and toner, lowering how much waste there is for recycling.

  1. Reducing Paper Waste

There is of course the fact that you’ll be lowering the paper wasted in your office. The average worker in an office uses around ten thousand sheets of copy paper each year. Almost 3.7 million tons of copy paper, or 700 billion sheets of copy paper are used in the United States. Plus, almost forty percent of garbage is paper and cardboard.

There are several ways to lower your office’s consumption of paper:

  • Sharing paper copies
  • Circulating more digital reports and memos
  • Using documents which are two-sided
  • Get rid of forms which are unnecessary
  • Proofing materials electronically instead of printed out

Using Managed Print Services will lower the paper wasted by forcing your employees to think before they go printing anything.

  1. Going Paperless

There are always paperless processes, as paper documents aren’t cost effective. 15% of all paper documents are lost and 20% are misfiled. These lost documents can cost your company six times more than what the original document is worth, and reconstructing this paperwork will cost eleven times more than the original document.

Managed Print Services will integrate easily into a paperless office and lower your wasted and lost paper. Invoices, work orders and contracts can be scanned and electronically stored for easy access and secure archiving with no lost paperwork or time and resources needed to reproduce the lost materials.

The above are just a few ways in which Managed Print Services can help your office to be more environmentally responsible.