"I'm not big enough to have an internal IT department. Matthijssen absolutely fills that need. I just tell them what my ultimate goals are and they help me get to them. They're a very responsive company." Sergio Benvenuto, Jr. Executive Director Modern Facilities, Inc.

	No-Charge Needs Analysis! At Matthijssen, we're serious about using technology to solve business problems. That's why, before we take an assignment, we conduct a comprehensive, No-Charge Needs Analysis to determine if we can bring value to your organization... Learn More

1) Computer Maintenance We’ve designed an intelligent solution to the problem of maintaining and repairing your computers and printers. Our Computer Maintenance Agreement program-- “Cap”-- gives you superior service on your hardware with no up-front costs.

How the Cap Works.

First we register your computers and printers to establish the number of pieces to be covered under the Cap. We set an annual deductible fee, the more units you cover, the lower the deductible. We “Cap” your service costs at that annual deductible, any service (parts and labor) over that predetermined amount is free of charge. If you don’t need any service, you pay nothing; if you require service, you only pay up to the predetermined amount.

• No up-front contract fees
• Pay only for the service you use
• Know in advance the maximum you’ll pay for service

2) Troubleshooting Sometimes your computer equipment goes down and you have no idea why. If it’s a hardware problem, we can handle it as part of your Cap program or on a per-call basis. But it could be a virus, a failure in your software applications, or one of a multitude of non-hardware related problems. Call us, we’ll assess the situation. With any kind of problem, depending on its severity, you can select…

• Priority Service A qualified technician will arrive at your site within 1-4 business hours.
• Standard Response A qualified technician will arrive at your site within 8 business hours.

3) Office Product Repair Your copier or fax machine breaks down—again. Should you repair it or replace it? With older equipment it may be more cost effective to install newer, more efficient machines. Frequently, all that’s needed is proper maintenance and repair; we’re skilled at keeping your equipment functioning. Whatever the decision—to repair or replace—, you need quick answers and equipment that’s back up and running. We’re authorized sales and service representatives for leading manufacturers of office products. Talk to us, we’ll help you repair or replace your office equipment. Either way, we’ll get your office functioning again.

To take advantage of these technological advances with minimal investment, call (1-800-845-2200) or email us to learn more.