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Testimonials

IT Service Client Testimonials that Show how Much We Care

At Matthijssen, we are dedicated to delivering top-notch customer support so our clients can work at their optimal level of productivity. With our help, all company IT systems will be appropriately maintained, allowing you to focus your energy on your true business goals. Your stress will subside as your efficiency grows.

Your satisfaction is at the heart of all our services – we guarantee it. But don’t just take our word for it. Here’s what some of our respected clients have to say through these IT Service Client Testimonials…

Great customer service, technicians are courteous and quick to resolve your issues. Highly recommend them!
Chet Bowman
Chet Bowman
13:26 18 Jul 18
We have been in business for last 7 years and never heard of Matthijssen, But the way they work is excellent and loved the service from MATTHIJSSEN. Just purely LOVED it they were able to understand our business operations & suggest the right Multifunction device which fits all our needs & provided us with a cost effective solution. Also the sales person PRAISE is a really good person to work with. After working with them now I have decided to work with them for long term.
MintexRx Inc.
MintexRx Inc.
21:02 16 Jul 18
Ed was a great help and very pleasant to work with, he took the time to explain what he was doing and how it was going to be fixed. I would highly recommend using their service as everyone in the company is friendly and very helpful.
Fran Van Ness
Fran Van Ness
15:59 14 Jun 18
Can't say enough about the awesome customer service from Matthijssen Business Systems. From follow-up to follow-through, Eric Scheetz and Neil Campbell have been great partners interested in solving our problems and providing cost-effective solutions for our business needs. They have been with us every inch of the way to provide strategic advice and tactical solutions as we moved from a scattered, costly and de-centralized printer problem to a very efficient, centralized document solution plan.We are incredibly happy with our decision to move from a former provider to Matthijssen, and we look forward to many years together as partners.All the best,Jen MillerHead of Brand Transformation and Consumer ExperienceMaplecrest Ford Lincoln of Union
Jen Miller
Jen Miller
16:38 31 May 18
I have had the pleasure of working with Matthijssen for over 10 years. They are always courteous and dependable. Time and again they go above and beyond to ensure I am completely satisfied and my issues are resolved quickly and completely. The techs at Matthijssen are the best at providing quality service with a smile!
Cheramy Brown
Cheramy Brown
13:18 11 Apr 18

Jack did an excellent job in helping to solve my issues. He also went over and above to clean up my computer and get rid of “junk” I had hanging around forever. I am very impressed by the customer service Jack delivered!

Joan Sternberg - Emco Industrial Plastics

Glenn is, as always, quick and determined to get our issues fixed. I truly appreciate all of his help!

Jody Sullivan - Gourmet Club Corp

Glenn was incredibly helpful. Not only did he address the issue I called about, he also helped walk me through the appropriate backup for my computer. When the issue I’d called about resurfaced a couple of hours later, I emailed him and he called back promptly – and appears to have taken care of the issue once and for all. I’m very pleased with the level of support, and would wholeheartedly recommend Matthijssen – and Glenn in particular – to anyone.

Sonila Cook - Dalberg Global

Glenn is terrific. He zeros in on the issue, solves it, and helps me understand how to prevent it from happening again. I consider Glenn a member of our team.

Andy Kaplan - DonorsChoose

Glen was great! He even spent time explaining the snipping tool so I could send a photo of an ongoing problem I have had with my file cabinet but can’t explain it so he suggested to send a photo next time. He solved my icon problem very quickly

Cathleen Kolb - AJ Santye & Co PA

Thank you so much for the really amazing support – Glenn was awesome and handled the issue with Box software in an incredibly friendly and professional manner. Hopefully I won’t have too many more computer issues, but if I do, I won’t hesitate to call!

Madeline Wilson - DonorsChoose

The Matthijssen crew is always very helpful and get the job done.

Marianne Drill - Drill Construction

Glenn provided me with prompt service as well as followup for any additional problems which we resolved today…GREAT JOB, GREAT TECHNICIAN.

Vivian Bright - Berean Baptist Church

Jeffrey was great!

Allyson Schwab Miller - Liberal Finance Service

Jeffrey is great. He is courteous, efficient, and works to quickly resolve any issues we have.

Jen Stivers - Community Hope Inc

Glenn always shows great knowledge and professionalism.

Steve Hendricks - Westin Governor Morris

Great, quick resolution to the problem. Thanks!

Gaea Meola - NJ Life & Casualty

Really appreciated Glen’s researching the actions needed before he called me back, Great service on this.

Jasmin Blak - Dalberg Global

Great service and solves issues fast which is much appreciated when you need to complete a task today.

Natasha Mora - Family & Childrens Services

I was very pleasantly surprised to see that this issue was addressed while I was away from my computer!

Carol Patterson - Calvary Baptist Church

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