IT Service Client Testimonials that Show how Much We Care

At Matthijssen, we are dedicated to delivering top-notch customer support so our clients can work at their optimal level of productivity. With our help, all company IT systems will be appropriately maintained, allowing you to focus your energy on your true business goals. Your stress will subside as your efficiency grows.

Your satisfaction is at the heart of all our services – we guarantee it. But don’t just take our word for it. Here’s what some of our respected clients have to say through these IT Service Client Testimonials…

John is always very helpful and courteous when he calls to help resolve the issue

Jennifer Lucido - Emco Industrial Plastics

Wonderful, fast service. Thanks

Rose Eaton - Affiliates in Gastroenterology

Great service

Joseph Johnson - Freeman Products Worldwide


Sandra Paz - Select Title Agency

Excellent service by rep. He checked everything before leaving and replaced all require parts. Very happy with service.

Vipul Desai - Advantage Business Drive

Matthijjssen provides great service for Essex County Correctional Facility.

John Stephenson - Essex County Jail

My tech was extremely patient, helpful and thorough.

Jasmine McCloud - Family & Childrens Service

Glenn, Wenda, Jack, and Kevin are the best!

Kirsten McGlynn - Westin Governor Morris

As always we call and your techs take care of us, thank you for taking care of this so quickly!

Jody Sullivan - Gourmet Club Corp

Ed was great – as always. Matthijssen = Super people, extraordinary service. Doesn’t get any better, I cannot thank you folks enough!

Charlie Bambara - The ChemPro Group

Ed is the BEST!!!! He can fix anything and you should be very happy he works for you and not your competitor! He stayed with me until the problem was fixed!!! THANK YOU SUPER ED!!!!

Inez Polera - Drill Construction

John handled my problem and did a great job.

Jim Mcnamara - Emco Industrial Plastics

Glenn was efficient, courteous and patient. Resolved my email issues quickly. Thank You!

Maria Santye - AJ Santye & Co PA

The technicians are always a pleasure to work with.

Lisa Blain - Community Hope Inc

Jeffrey was at the top of his game as usual

Allyson Schwab Miller - Liberal Finance Service

Glenn help remove a very serious virus, then helped the next day with a massive hard drive failure. He was calm, courteous and spent a lot of time helping me.

Veronica Chau - Dalberg Global

Ed, as always, was wonderful to work with. He fixed the problem and explained the work being done. Very happy with the outcome.

Carol Polachek - Cestone & Thompson PC

Jeff was EXTRAORDINARY!!! I wasn’t put into a long Que line, he took my call and promptly resolved my issues without me waiting. I am very happy! 🙂

Sara McGowan - Commercial Business Forms

Extraordinary Service!

Don Korpos - Macro Consulting Group

The technician offered to help me “on the spot”, which was very much appreciated!

Steven Menack ESQ -

Thanks for the courteous and prompt attention to our requests and more importantly, speaking to me in simple language so that I don’t feel incompetent – goes a long way.

Soumary Vongrassamy - DonorsChoose

Glenn was my technician. He’s consistently responsive, diligent and creative, reaching beyond what I asked to what I need

Johnathan Berman - Dalberg Global

Knowledge and expertise were outstanding.

Don Korpos - Macro Consulting Group

Thank you Glen for going above and beyond to solve my remote issue. I really appreciate the help

Barbara Torter - Torter Corporation

Dirk is always awesome

Georgette Ponticello - Manufacturers Reserve Supply

Wenda was wonderful, corrected my problem in minutes!

Cheramy Brown - Family & Childrens Services

Service was beyond EXTRAORDINARY. Thank you!

Suzy Marmolejos - Sterling Care Group Inc

The service is always excellent and hi quality!! thanks so much!!!

Christine Sellitti - Elias Sellitti LLC

Glenn is the best, he’s well-informed, helpful, and understanding!

Chinyelu Onuora - DonorsChoose

Jeff was very helpful and made sure to reach out several times after being unable to contact me and resolved my issue immediately. HUGE FAN

Maggie Horikawa - DonorsChoose

Jack did an excellent job in helping to solve my issues. He also went over and above to clean up my computer and get rid of “junk” I had hanging around forever. I am very impressed by the customer service Jack delivered!

Joan Sternberg - Emco Industrial Plastics

Glenn is, as always, quick and determined to get our issues fixed. I truly appreciate all of his help!

Jody Sullivan - Gourmet Club Corp

Glenn was incredibly helpful. Not only did he address the issue I called about, he also helped walk me through the appropriate backup for my computer. When the issue I’d called about resurfaced a couple of hours later, I emailed him and he called back promptly – and appears to have taken care of the issue once and for all. I’m very pleased with the level of support, and would wholeheartedly recommend Matthijssen – and Glenn in particular – to anyone.

Sonila Cook - Dalberg Global

Glenn is terrific. He zeros in on the issue, solves it, and helps me understand how to prevent it from happening again. I consider Glenn a member of our team.

Andy Kaplan - DonorsChoose

Glen was great! He even spent time explaining the snipping tool so I could send a photo of an ongoing problem I have had with my file cabinet but can’t explain it so he suggested to send a photo next time. He solved my icon problem very quickly

Cathleen Kolb - AJ Santye & Co PA

Thank you so much for the really amazing support – Glenn was awesome and handled the issue with Box software in an incredibly friendly and professional manner. Hopefully I won’t have too many more computer issues, but if I do, I won’t hesitate to call!

Madeline Wilson - DonorsChoose

The Matthijssen crew is always very helpful and get the job done.

Marianne Drill - Drill Construction

Glenn provided me with prompt service as well as followup for any additional problems which we resolved today…GREAT JOB, GREAT TECHNICIAN.

Vivian Bright - Berean Baptist Church

Jeffrey was great!

Allyson Schwab Miller - Liberal Finance Service

Jeffrey is great. He is courteous, efficient, and works to quickly resolve any issues we have.

Jen Stivers - Community Hope Inc

Glenn always shows great knowledge and professionalism.

Steve Hendricks - Westin Governor Morris

Great, quick resolution to the problem. Thanks!

Gaea Meola - NJ Life & Casualty

Really appreciated Glen’s researching the actions needed before he called me back, Great service on this.

Jasmin Blak - Dalberg Global

Great service and solves issues fast which is much appreciated when you need to complete a task today.

Natasha Mora - Family & Childrens Services

I was very pleasantly surprised to see that this issue was addressed while I was away from my computer!

Carol Patterson - Calvary Baptist Church

Dirk was great. Kept me well informed throughout the entire issue resolution.

George DeCesare - Jamison Eaton & Wood

Always prompt and attentive. Special thanks to Glenn for being calm, reliable, and proactive.

Soumary Vongrassamy - DonorsChoose

Matthijssen designed a plan to scan our publications and church literature from our copier to Evernote for our church members. They can download and view the document from anywhere, resulting in increased involvement during our slow months.

Jaroslav Sorm - Marble Collegiate Church

We have utilized several printing support companies in the past and none have been as reliable and responsive as Matthijssen Business Systems. When we switched, we noticed a savings of about $12,000 in toner and maintenance in the first year, all while our company continued to grow.

John Lynch - MCC

Before Matthijssen had implemented our scan to office feature we had the tedious task of rewriting thousands of scripts for our plays just to change one or two words. Matthijssen gave us the power to edit portions of play scripts without retyping.

Peggy Barr - Actors Company

I came to Matthijssen having left another provider of IT managed services. I am greatly impressed with the high quality staff; all that I had the pleasure to work with are knowledgeable, professional and understood my needs. I have not had an issue that was not treated with a sense of urgency and resolved in anything less than a timely fashion. Matthijssen came highly recommend to me, I can highly recommend them to you.

Mark Mercadante - Executive Vice President - Emco Plastics Inc

Since partnering with Matthijssen we have greatly reduced our expenses by $75,000 to $80,000 per year. Reports are substantially more accurate, cash flow has improved and our customer service is greatly enhanced. We could not live without the system they put in place.

- Controller - Mechanical Services Corporation

Whenever I am trying to solve a business problem I always consult with my Matthijssen team. They understand my business and always implement a cost effective solution that solves the problem. They are like having my own on-staff IT team without having the overhead.

Allyson Schwab-Miller - Vice President - Liberal Finance Service

Matthijssen has been an instrumental partner in our success. Your creative, cost-effective solutions allowed us to focus on our core function, delivering services to veterans. Since we began working with Matthijssen our systems are not only stable, they have allowed us to grow and expand while keeping technology expenses relatively low.

Robert Collins - CFO - Community Hope

Just a quick note of thanks for all your good work and support of FACS. You guys are truly amazing! Further, I have never experienced such positive, immediate and thorough customer service, feedback and follow-up. We sure could learn a lesson from you.

William Webb - Executive Director - Family and Children’s Service