Password Protection: Unauthorized international calling charges are avoided by implementing a code within your account. This code will then be used prior to making any international calls, to ensure your business is only spending money when needed.
Call Detail Reporting: Both incoming and outgoing calls are instantaneously given a detailed report. Search by specific extension, phone number, date, or time to pull up the exact information you’re looking for.
Extension Summary Reports: Overview reports are available for each specific extension to help monitor your internal systems and keep employee productivity on track.
Call Recordings: With our VoIP systems, you have the availability to set On Demand or Always ON call recordings. The cloud-based services of VoIP allow you to access these recording from anywhere with a reliable connection. Recordings are stored for 14 businesses days, or you can easily download and save them to an external database for safekeeping.
Conference Bridges: Another useful feature bundled in our VoIP package allows multiple users to talk to one another in a conference-style setting. Collaboration is enhanced so your business can always keep improving.
DISA: Employees located remotely can call into your company’s system, and then dial out, so it appears as if they are calling from the office number. This is a common feature that comes in handy when employees are on business trips, work remotely, or frequently travel between locations. You can set a destination within an IVR that points directly to DISA or set up a phone number. Password protection is always available with this feature to ensure only confidential personnel are permitted to use it.