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How to Stay Aware and Stop Tech Support Scams

Watch Out For These Tech Support Scam Methods Without a reliable support team, like Matthijssen Business Systems, your business runs the risk of falling victim to tech support scams. A tech support scammer...

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Office Document Risk Assessment: Which Files Are Most Volatile?

Performing a Proper Office Document Risk Assessment If Microsoft Office documents are exploited by malevolent actors, these safe pieces of information can turn risky. The risk is determined by a variety of...

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Who Should Be Choosing Your IT Provider Within Your Office?

Make Sure Your Team Hires the Right IT Provider When looking for an office IT provider, it's best to consult a professional, like Matthijssen Business Systems. As a business, your office needs a reliable...

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Disadvantages of an In-House VoIP System

Cons of Managing an In-House VoIP For years many companies, especially large businesses, have chosen to manage their own VoIP instead of outsourcing to another business. This typically gives the business...

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Cyber-Crime Cases: Why Are Hacks Going Unreported?

All You Need To Know About Underreported Cyber-Crime Cases. It's no surprise: cyber-attacks are on the rise. With the increase of cyber-crime cases, one would think that government agencies would be developing...

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Service Management Trends and Predictions

How IT Service Management Trends Will Change In the new year, the future continues to plummet forward without regard. With advances in technology come new IT service management trends. While IT is dynamic and...

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Protect Your Office From a Data Breach With an MSP

MSPs Can Help You Avoid a Data Breach Nearly every company in the world gets at least one phishing e-mail every year. Protecting from a data breach is not only preferable, it is essential for any business...

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Do I Need Call Reporting and Recording?

Benefits of Call Reporting and Recording We are all familiar with the phrase “this call may be recorded for quality assurances,” but most people simply ignore it. While call reporting and recording have both...

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4 Tips for Better Customer Management Experience

Implement These Tactics for Great Customer Management Experiences Nearly every company is concerned with their customers’ experience, but businesses dealing with information technology have to take this...

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