As more and more companies move in the direction of using VoIP for business, they are appreciating benefits that were not initially expected. Most businesses focus on lower cost and increased efficiency that come with taking analog signals and transforming them into digital data via the Internet. It is also quite apparent that advantages like skipping the phone company and less hardware are great perks that come with VoIP. Here we are discussing some unexpected benefits of choosing VoIP for business, whether your company is large or small.
Small Businesses Keep Up With Large Businesses
VoIP offers certain features that would make it virtually impossible for a caller to know that your small business is not a large conglomerate. These features are helping smaller companies stay on par with the big boys and leveling the playing field when it comes to communications. These features include:
- Call routing for employees on the road (“Follow me/Find me)
- Music on hold
- Door buzzer integration
- “Do not disturb” feature when important meetings are being held
- Presence technology to find out if an employee is free and how to contact them
- Auto attendant that directs calls to different departments or individuals
- Virtual area codes that are used to differentiate between more than one location, making a company appear more international
Features like these can enhance the reputation of a small business and make them look more professional.
Virtual Faxing Feature of VoIP for Business
Virtual or IP Faxing is a great feature of VoIP that saves money, time and space. With virtual faxing, employees can use their VoIP system to send and receive faxes without an actual fax machine. All faxing is done through a web browser and it arrives as an attachment in your email. This saves money on the purchase of new equipment and upgrades when machines are out-of-date. It saves time without having to load paper and wait to receive the fax, as well as not getting stuck with busy signals. Virtual faxes via VoIP also free up space in the office without the need for a machine, paper or phone lines.
It has been found that VoIP solutions are able to be integrated seamlessly with other technologies. The reason for this is that they work over SIP protocols at the application layer. This means that VoIP can be unified with other types of communication systems in the infrastructure of an organization.
When you use a landline, there are a lot of extra features that come with hidden fees, which can add up on your monthly bill. With VoIP solutions, many of these features are included with the contract. A few of these extras include:
- Call conferencing
- Unlimited long distance calls
- Call forwarding
- Caller ID
If you have any questions about how VoIP for business can benefit your company, large or small, contact us today! One of our knowledgeable team members is ready to assist you with any questions or concerns you have regarding VoIP solutions and more.