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Performing a Proper Office Document Risk Assessment If Microsoft Office documents are exploited by malevolent actors, these safe pieces of information can turn risky. The risk is determined by a variety of...

Make Sure Your Team Hires the Right IT Provider When looking for an office IT provider, it's best to consult a professional, like Matthijssen Business Systems. As a business, your office needs a reliable...

Cons of Managing an In-House VoIP For years many companies, especially large businesses, have chosen to manage their own VoIP instead of outsourcing to another business. This typically gives the business...

All You Need To Know About Underreported Cyber-Crime Cases. It's no surprise: cyber-attacks are on the rise. With the increase of cyber-crime cases, one would think that government agencies would be developing...

How IT Service Management Trends Will Change In the new year, the future continues to plummet forward without regard. With advances in technology come new IT service management trends. While IT is dynamic and...

MSPs Can Help You Avoid a Data Breach Nearly every company in the world gets at least one phishing e-mail every year. Protecting from a data breach is not only preferable, it is essential for any business...

Benefits of Call Reporting and Recording We are all familiar with the phrase “this call may be recorded for quality assurances,” but most people simply ignore it. While call reporting and recording have both...

Implement These Tactics for Great Customer Management Experiences Nearly every company is concerned with their customers’ experience, but businesses dealing with information technology have to take this...

Unified Communication Can Solve These Problems Nearly everyone knows poor communication leads to problems in a business. This goes for communication within the business as well as from the business to clients...